Internet Explorer Cannot Download File

Symptoms

When executing a link to a Microsoft Office document, an error message is displayed.

Internet Explorer cannot download File.doc from ServerName.

Internet Explorer was not able to open this Internet Site. The requested site is either unavailable or cannot be found. Please try again later.

Possible Cause

The web server is running IIS, and content expiration is set to expire immediately.

Solution

Configure IIS not to expire content immediately. Content expiration can be set for each virtual directory, so a configuration specific to the Documents repository can be made if desired.